Read Skill Building Module #16: Managing Resistance to Change (pp. 615-616) in Organizational Behavior (11th ed.), excluding the Self-Assessment Interpretation section, and the Reinforcement Activities section.
Determine what you think would be the best three approaches for managing resistance to change, of the six approaches listed in the Skill Concepts and Behaviors section, to apply to the nursing teams situation.
The six approaches for managing resistance to change are:
1. Education and communication
2. Participation
3. Facilitation and support
4. Negotiation
5. Manipulation and co-optation
6. Coercion
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To determine the best three approaches for managing resistance to change in the nursing teams situation, you will need to refer to Skill Building Module #16: Managing Resistance to Change (pp. 615-616) in the Organizational Behavior book (11th ed.), excluding the Self-Assessment Interpretation section, and the Reinforcement Activities section. This module provides a detailed explanation of the six approaches for managing resistance to change.
1. Education and communication:
The first approach, education and communication, involves providing information about the nature and the reasons for the change to the nursing teams. This approach helps in building understanding and awareness about the need for change and can help reduce resistance. It is important to provide clear and transparent communication to ensure that the nursing teams are well-informed and able to see the benefits of the change.
2. Participation:
The second approach, participation, involves involving the nursing teams in the change process. This approach allows the teams to have a sense of ownership and control over the change, which can lessen resistance. By involving the nursing teams in decision-making and seeking their input on how the change should be implemented, their concerns and ideas can be addressed, leading to higher acceptance.
3. Facilitation and support:
The third approach, facilitation and support, involves providing the necessary resources, training, and support to the nursing teams during the change process. This approach aims to minimize uncertainties and disruptions caused by the change and helps in reducing resistance. Providing adequate support, such as additional training or mentoring, can help the nursing teams feel more confident and capable of adapting to the change.
To determine the best three approaches for managing resistance to change in the nursing teams situation, you will need to read the specified pages of the Organizational Behavior book to gather more information about the specific context of the nursing teams and their resistance to change.