Give an example of a conversation between the person answering the phone at a dr's office and the patient who called could create a contract, (demonstrating the knowledge of contract law and agency law).. thanks for any help with this question
This must be covered in your textbook or study materials. Reread your texts and then give it a try. You could put it in this format --
Mrs. Smith: Hello, may I speak to Dr. Jones's assistant, please?
Receptionist: May I ask for what purpose?
etc.
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Only YOU will know what to include since none of us here have any clue about "contract law and agency law."
what is the point in asking for help with homework if evey answere on this site directs me to re-read my book or directs me to several other websites????
Phone Operator: Good morning, Dr. Smith's office. How may I assist you?
Patient: Hi, I would like to schedule an appointment with Dr. Smith, please.
Phone Operator: Of course, I can help you with that. Before we proceed, I just need to go over a few details to ensure we are on the same page. Is that alright with you?
Patient: Sure, go ahead.
Phone Operator: Great. Firstly, I want to clarify that I am an agent of Dr. Smith. This means that I have the authority to schedule appointments and provide information on their behalf. By engaging in this conversation, you are accepting the agency relationship between me and Dr. Smith. Do you understand and agree to this?
Patient: Yes, I understand and agree.
Phone Operator: Perfect. Now, let's discuss the terms of the appointment. By scheduling an appointment, you are entering into a contract with Dr. Smith's office. Dr. Smith agrees to provide medical services to you, while you agree to pay for those services according to the clinic's fee schedule. Do you accept these terms?
Patient: Yes, I accept the terms.
Phone Operator: Wonderful. Now, let's confirm the date and time for your appointment. We have availability tomorrow at 10 am and 2 pm. Which one would work best for you?
Patient: Tomorrow at 10 am works for me.
Phone Operator: That's noted. Lastly, please provide me with your full name and contact information so we can update your patient records and send any necessary reminders or notifications.
Patient: My name is John Doe, and my phone number is 555-123-4567.
Phone Operator: Thank you, Mr. Doe. We have successfully scheduled your appointment with Dr. Smith for tomorrow at 10 am. We will see you then. Should you need to cancel or reschedule, please notify us at least 24 hours in advance as per the terms of our contract. Is there anything else I can assist you with?
Patient: No, that's all. Thank you.
Phone Operator: You're welcome, Mr. Doe. Have a great day, and we'll see you soon.