Select an organization that you have worked for or one that you are familiar with and find the goals the organization has set. Many times this information can be found on the company's website.
Search the Library and the Internet and research goal setting. Compare the information you found with the information in the text. On your original posting, answer the following questions with supporting references.
Provide a brief overview of the organization and list the goals of that organization.
Describe how these goals meet the characteristics of effective goals that you learned about from your research and the text.
Select at least two of the goals and suggest how the organization would go about planning to achieve those goals.
Please note that we don't do students' homework for them. Be sure to go back into your textbook or use a good search engine. http://hanlib.sou.edu/searchtools/
Once YOU have come up with attempted answers to YOUR questions, please re-post and let us know what you think. Then someone here will be happy to comment on your thinking.
For the purpose of this response, let's consider an organization named "XYZ Corporation."
To find the goals of XYZ Corporation, we can start by searching for the organization's website. Once we find the website, we can navigate to the "About Us" or "Mission and Vision" section, where the goals of the organization are often outlined.
If, however, we cannot find the information on the website, we can also try conducting a broader search on the internet or in the library by entering relevant search terms such as "XYZ Corporation goals" or "XYZ Corporation mission statement."
Once the goals of XYZ Corporation are found, we can compare them to the characteristics of effective goals that we learned about from our research and the text.
Effective goals typically exhibit certain characteristics, such as being specific, measurable, achievable, relevant, and time-bound (SMART). They should also be aligned with the organization's overall mission, vision, and values, as well as challenging but attainable.
Let's assume the goals of XYZ Corporation are as follows:
1. Increase market share by 15% in the next fiscal year.
2. Improve customer satisfaction ratings from 80% to 90% within six months.
3. Reduce operational costs by 10% within the next two years.
Now, let's analyze how each of these goals meets the characteristics of effective goals:
1. Increasing market share by 15% in the next fiscal year is specific (15% increase), measurable (can be tracked through market share data), achievable (though challenging), relevant (aligned with the organization's growth strategy), and time-bound (within the next fiscal year).
2. Improving customer satisfaction ratings from 80% to 90% within six months is specific (from 80% to 90%), measurable (can be tracked through customer surveys or feedback), achievable (with proper action plans), relevant (customer satisfaction is crucial for business success), and time-bound (within six months).
3. Reducing operational costs by 10% within the next two years is specific (10% reduction), measurable (can be tracked through financial records), achievable (with cost-cutting measures), relevant (to improve profitability), and time-bound (within the next two years).
To plan and achieve these goals, XYZ Corporation can consider several strategies:
1. Increasing market share:
- Conduct market research to identify target markets and potential growth opportunities.
- Develop marketing campaigns to attract new customers and retain existing ones.
- Enhance product/service quality to create a competitive advantage.
2. Improving customer satisfaction:
- Collect and analyze customer feedback to identify areas for improvement.
- Invest in employee training to enhance customer service skills.
- Implement customer satisfaction measurement tools to track progress.
3. Reducing operational costs:
- Conduct a thorough analysis of current expenses to identify areas for cost reduction.
- Implement efficient processes and systems to streamline operations.
- Explore partnerships or negotiate better terms with suppliers.
Please note that these are general suggestions, and the actual strategies and plans for achieving the goals would depend on the specific circumstances, resources, and context of XYZ Corporation.
It's essential to conduct comprehensive research using various sources to find accurate and up-to-date information regarding the organization's goals and ensure that the strategies proposed align with the organization's overall vision and priorities.