Discuss the extent to which a hotel manager might improve workers' motivation by re-designing their jobs. (12 marks).

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The hotel manager should consider in improving the workers motivation by adding more challenging tasks.eg a receptionist his/her task is to pick up calls,organises the business meetings and etc but at the end of the day this receptionist might become bored repeating the same task it happens maybe he/she has a degree of accounts then the owner should consider into rotation or adding more task and duties to the that specific receptionist

To discuss the extent to which a hotel manager might improve workers' motivation by re-designing their jobs, it is important to consider various factors that contribute to employee motivation. Job design refers to the way tasks and responsibilities are organized within a job, including factors such as job specialization, autonomy, variety, feedback, and skill development. Here's how you can answer this question:

1. Introduction (1-2 marks):
- Start by defining motivation and its significance in the workplace.
- Mention the importance of job design in enhancing employee motivation.

2. Explanation of job redesign (2-3 marks):
- Explain what job redesign entails, i.e., reshaping or restructuring job roles to make them more meaningful and satisfying.
- Discuss the various elements of job design, such as task variety, autonomy, skill variety, feedback, and job enrichment.

3. Impact of job redesign on motivation (4-6 marks):
- Discuss how specific job design elements can improve employee motivation.
- For example, increasing task variety can make the work more interesting, while providing autonomy can enhance employees' sense of control and responsibility.
- Explaining how job enrichment, which involves expanding the responsibilities and scope of a job, can contribute to a greater sense of achievement and growth.

4. Limitations of job redesign (2-3 marks):
- Acknowledge that while job redesign can significantly improve motivation, it is not a comprehensive solution.
- Mention potential limitations, such as individual differences and the impact of external factors on motivation.

5. Conclusion (1-2 marks):
- Summarize the key points discussed and emphasize the potential benefits of job redesign for improving employee motivation.
- Highlight the importance of considering individual needs and preferences while implementing job redesign strategies.

Remember to refer to relevant theories or studies in organizational psychology, such as Hackman and Oldham's Job Characteristics Model or Maslow's Hierarchy of Needs, to support your arguments. Also, ensure that you provide balanced arguments by discussing both the extent to which job redesign can improve motivation and its limitations.