I don't understand how to do this and I will fail without this being done please help.
You are the operator of a small golf and ski shop (Sam’s Golf & Ski) that generates a profit of $70,000 on sales of $255,000 per year. You have been very successful with your 3-year-old business and have met all of your obligations on a timely basis. Your ultimate goal has been to rename your business Sam’s Sports Emporium (SSE) and carry most of the popular recreational sports items at multiple outlets within your state. You have been working on a business plan to present to the bank in order to secure funding and make your dream a reality. As part of your business plan, you need to address the information needs of your proposed business.
2.) identify the IS components needed for SSE. When you explain them, use terms SSE would use.
Hint: What types of communication technology, software, hardware, data
procedures, and people?
3.) how would perform an Industry Analysis on the sporting goods industry as a whole?
Hint: Use Porter’s Five Forces to guide you.
4.) what competitive strategy you would use for SSE based on the Industry Analysis you write wrote about in #2.
5.)discuss systems needed for SSE.
Hint: EES for accounting, etc.
6.) identify the databases needed for SSE and explain why they are needed.
Hint: What type of DBMS? What kind of information would you keep in your
database?
7.)identifying the methodology to use for developing the system(s) for SSE and justify your selection.
Hint: Prototyping
8.) what type of system (functional or cross-functional) is needed and explain.
Hint: Supply chain management, sales transactions updates, etc.
9.)that states what your company ethics policy is.
Hint: What would you include in your company’s ethics policy?
2.) To identify the IS components needed for Sam's Sports Emporium (SSE), you would need to consider the following:
- Communication technology: This would include equipment and infrastructure for internal and external communications such as phones, email systems, video conferencing tools, and network infrastructure to support internet connectivity.
- Software: SSE would need specialized software for various functions such as inventory management, point of sale systems, customer relationship management (CRM), financial management, and online sales platforms.
- Hardware: This refers to the physical equipment required to run the software, such as computers, servers, printers, scanners, and other peripheral devices.
- Data procedures: SSE would need defined processes to collect, store, and manage data, including data backup and security measures.
- People: SSE would require trained staff to operate and manage the IS components, including IT professionals, software developers, and support personnel.
3.) To perform an industry analysis on the sporting goods industry as a whole, you can use Porter's Five Forces framework, which includes the following factors:
- Competitive rivalry: Analyze the level of competition within the industry, including the number of competitors, their market share, and pricing strategies.
- Supplier power: Assess the bargaining power of suppliers who provide raw materials or components for sporting goods, considering factors such as availability, cost, and switching costs.
- Buyer power: Evaluate the bargaining power of customers, including their ability to influence prices, demand quality, and switch between competitors.
- Threat of substitutes: Determine the likelihood of customers switching to alternative products or services that fulfill similar needs.
- Threat of new entrants: Assess barriers to entry, such as capital requirements, distribution channels, and brand loyalty, to understand the likelihood of new competitors entering the market.
4.) Based on the industry analysis, you can determine the competitive strategy for SSE. For example, if the analysis reveals a high level of competition and low buyer power, a differentiation strategy emphasizing unique products or exceptional customer service could be employed. Alternatively, if there is a strong threat of substitutes, a cost leadership strategy focused on offering competitive pricing may be more effective.
5.) The systems needed for SSE can include:
- Enterprise Resource Planning (ERP) system: This integrates various business functions such as accounting, inventory management, sales, and human resources, providing a centralized and streamlined approach to operations.
- Electronic Data Interchange (EDI) system: This enables electronic exchange of business documents, such as purchase orders and invoices, with suppliers and customers, improving efficiency and accuracy.
- Customer Relationship Management (CRM) system: This helps manage and analyze customer interactions, allowing for effective marketing, customer support, and sales management.
- Point of Sale (POS) system: This facilitates sales transactions, inventory management, and customer tracking at the retail outlets.
- E-commerce platform: This allows SSE to sell products online, managing orders, payments, and customer interactions.
6.) The databases needed for SSE would depend on various factors, but some potential examples include:
- Product database: This would include information about the products SSE sells, such as descriptions, prices, suppliers, and inventory levels.
- Customer database: This would store customer information, including contact details, purchase history, preferences, and any loyalty program details.
- Sales database: This would track sales transactions, including details such as dates, products sold, quantities, prices, and payment information.
- Supplier database: This would contain information about SSE's suppliers, including contact details, pricing agreements, and delivery terms.
The choice of a Database Management System (DBMS) would depend on factors like scalability, security requirements, and budget considerations.
7.) The methodology for developing the system(s) for SSE could involve prototyping. Prototyping involves creating a working model of the system to gather feedback and make iterative improvements before finalizing the design. This approach can help ensure that the system meets the specific needs of SSE and reduces the risk of costly mistakes or inefficiencies.
8.) SSE would require a cross-functional system to integrate various business functions and processes. This would include systems for supply chain management (to optimize procurement, inventory, and distribution), sales transactions updates, financial management, and human resources. These systems would connect different parts of the organization, enabling information sharing and coordinated decision-making to optimize overall performance.
9.) Your company ethics policy for SSE should include guidelines and principles that promote integrity, fairness, and responsible business practices. Some areas to consider in the ethics policy:
- Respect for customers' privacy and data protection.
- Compliance with applicable laws and regulations.
- Commitment to fair and honest marketing and advertising.
- Ethical sourcing and responsible supply chain practices.
- Encouraging diversity, equality, and a safe working environment.
- Transparency in financial reporting and accounting practices.
- Zero-tolerance for bribery, corruption, and conflicts of interest.