Explanation, consideration, and empathy are key determinants of
A. perceptual justice.
B. alternative dispute resolutions.
C. procedural justice.
D. interactional justice.
A
I don't think so. I can't find the term in use, but your text materials may have a definition of perceptual justice. See what you can find there. I think there is a better answer.
To determine the correct answer, we need to understand the meanings of the terms given: perceptual justice, alternative dispute resolutions, procedural justice, and interactional justice.
Perceptual justice refers to individuals' subjective perception of fairness in a particular situation. It is related to how people perceive the fairness of the processes and outcomes.
Alternative dispute resolutions (ADR) are methods used to resolve conflicts or disputes without going to court. These methods include negotiation, mediation, and arbitration.
Procedural justice refers to the fairness of the processes used to make decisions and resolve conflicts. It focuses on whether the procedures are unbiased, consistent, and allow for individuals' voices to be heard.
Interactional justice relates to the fairness of interpersonal treatment in a situation. It involves showing respect, consideration, and empathy in communications and interactions.
Considering these definitions, the key determinants that align with the concepts of explanation, consideration, and empathy are likely to be related to interactional justice. Therefore, the correct answer is D. interactional justice.