uality assurance differs from quality control in that ____________________________________ .

quality assurance deals with the process, rather than the output

quality assurance is not as effective as quality control

quality assurance is just a promise of good output; quality control is the

A?

http://asq.org/learn-about-quality/quality-assurance-quality-control/overview/overview.html

The correct option is: quality assurance deals with the process, rather than the output.

To understand why this is the correct answer, let's break down the concepts of quality assurance and quality control:

1. Quality Assurance (QA): QA is a proactive approach to prevent defects and errors from occurring in the first place. It focuses on the entire process of delivering a product or service, ensuring that all the necessary steps are followed, and standards are adhered to. QA involves implementing quality management systems, creating quality control guidelines, and conducting audits to monitor compliance with those guidelines. The goal of QA is to identify and address issues early in the process, reducing the likelihood of defects in the final product or service.

2. Quality Control (QC): QC, on the other hand, is a reactive approach that focuses on inspecting and testing the final product or service to identify any defects or issues. It involves measuring the output against predetermined standards or specifications. QC activities include product inspections, testing, sampling, and analyzing data to determine if the product or service meets the desired level of quality. The goal of QC is to identify and rectify any defects before the product reaches the customer.

Therefore, the main difference between QA and QC is that QA is concerned with the overall process, ensuring that all steps are followed correctly and efficiently, while QC is focused on inspecting and testing the final output. QA aims to prevent defects from occurring, while QC aims to detect and correct any defects that do occur.

In conclusion, the correct answer is that quality assurance deals with the process, rather than the output.