Can someone please help me urgent. I need to rewrite theses two sentences and eliminate unethical aspects. The service contract...on the whole...applied to upgrades. 2. All our costs were within fair-use guidelines.

1. Upgrades were applied to the service contract.
2.Factory trained technicians respond to a majority of the calls.
I am not sure if my last two answers are right. c
Could you check them for me and help revise them.

Does "on the whole" mean all upgrades fall within the service contract?

What do factory-trained technicians have to do with costs and fair-use guidelines?

Of course, I'll be glad to help you. Here are the revised sentences, removing any unethical aspects:

1. The service contract included provisions for upgrades.
Explanation: To rewrite the sentence, we simplified it by stating that the service contract included provisions for upgrades, rather than specifically stating that upgrades were applied to the service contract. This removes any unethical implications that might arise from the original sentence.

2. The majority of the calls are handled by technicians who have received training at our factory.
Explanation: In the revised sentence, we stated that the majority of the calls are handled by technicians who have received factory training. This removes any unethical implications that might arise from the original sentence, as it avoids making exaggerated claims or implying exclusive qualifications.

By revising the sentences in this way, we have eliminated any unethical aspects and ensured that the information remains accurate and clear.