I need help writing a positive message to the supervisor of someone who went above and beyond the call of duty to help me.
We will be happy to critique you writing. Keep it short, to the point. Focus on what he did, the supervisor will make the decision was it above the call of duty, and was it necessary.
I agree with bobpursley's suggestions. However, you could also add an explanation why you believe that it was "beyond the call of duty".
I hope this helps a little more. Thanks for asking.
Write a positive message to the supervisor of someone who went above and beyond the call of duty to help you.
Dear [Supervisor's Name],
I hope this message finds you well. I wanted to take a moment to express my sincere gratitude for the exceptional level of assistance that [employee's name] provided me with recently. Their dedication, commitment, and willingness to go above and beyond the call of duty truly impressed me.
Not only did [employee's name] complete the task at hand efficiently, but they also displayed an outstanding level of professionalism and problem-solving skills. Their proactive approach and attention to detail truly made a significant impact on my experience.
I believe that [employee's name]'s efforts surpassed the expectations of their role, as they took the initiative to explore alternative solutions and took the extra steps necessary to ensure my satisfaction.
Please convey my appreciation to [employee's name] for their outstanding contribution. Their commitment to excellence reflects positively on your leadership and the work culture you foster within the team.
Thank you for your attention to this matter. I'm grateful to be part of a company that values exceptional service and commendable efforts.
Warm regards,
[Your Name]