what is service delivery protests

http://www.worldpolicy.org/blog/2014/05/13/what-does-service-delivery-really-mean

Keep the county in order

Service delivery protests refer to demonstrations or collective actions by communities or individuals to express dissatisfaction with the quality or lack of basic services provided by the government or local authorities. These protests typically occur in countries where there are issues with the provision of services such as housing, clean water, electricity, sanitation, healthcare, education, and other public amenities.

To understand service delivery protests in more detail, you can follow these steps:

1. Research the context: Start by gathering information about the country or specific region where the protests are taking place. Look for news articles, academic papers, or government reports to understand the background, history, and socio-economic conditions that contribute to these protests.

2. Identify the main issues: Discover what specific grievances have led to the protests. This may involve analyzing the key demands made by the protesters, understanding the shortcomings in service provision, or identifying any government policies or actions that have sparked public outrage.

3. Explore the causes: Look into the underlying factors that contribute to service delivery failures. These could include corruption, mismanagement, inadequate funding, policy failures, or socio-economic inequality. Carefully examining these causes will help you develop a comprehensive understanding of the situation.

4. Study past protests: Investigate previous service delivery protests in the same region or country. Analyze outcomes, government responses, and any progress made in addressing the protesters' demands. This historical perspective can provide insights into the effectiveness of such protests as a means of influencing change.

5. Consider different viewpoints: Remember that there may be diverse perspectives on service delivery protests, including those of the government, different political parties, civil society organizations, and the protesters themselves. Engaging with a variety of sources will help you understand and evaluate different viewpoints.

By following these steps, you will gain a holistic understanding of service delivery protests and their underlying causes, enabling you to explain the concept more comprehensively.