The HIM department has 200,000 active medical records and the department received 12,081 records requests during the year. The QI indicator of the HIM department is Eighty-five percent of records requests will be located within 15 minutes. Of the 12,081 records in the question above, 9,932 were located within 15 minutes of the time frame established as a QI indicator. What is the request rate for the year? What is the rate of compliance? Is the HIM department in compliance?
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To calculate the request rate for the year, you need to divide the total number of records requests (12,081) by the number of active medical records (200,000):
Request rate = (Number of requests) / (Number of active medical records)
Request rate = 12,081 / 200,000
To calculate the rate of compliance, you need to divide the number of records located within the desired time frame (9,932) by the total number of requests (12,081):
Rate of compliance = (Number of records located within the time frame) / (Number of requests)
Rate of compliance = 9,932 / 12,081
To determine if the HIM department is in compliance with the QI indicator, you need to compare the rate of compliance to the indicator.
QI indicator: Eighty-five percent of records requests will be located within 15 minutes.
Convert the QI indicator to a decimal (85% = 0.85), then compare it to the rate of compliance:
Is the HIM department in compliance?
Rate of compliance >= QI indicator (0.85) -> Yes, the HIM department is in compliance.
Keep in mind that it's important to round the request rate and rate of compliance to the appropriate number of decimal places depending on your organization's policy or reporting standards.