Here are some questions I'm stuck with. If anyone has answers, that would be helpful to review them before my final Wednesday. It has to do with the CROCS company. Thanks...

CROCS FINAL EXAM CASE STUDY QUESTIONS



This case is about a company that became very successful primarily because of its ability to respond quickly to customer demand along with good solid strategic planning that took advantage of the company’s core competencies. These first two questions address this area.



1. One of Crocs core competencies is a highly responsive supply chain. How does this give Crocs the advantage over its competitors? And, describe the three phase supply chain development strategy that Crocs used to achieve their flexible supply chain.



2. What are Crocs other core competencies? And explain how these also give Crocs a competitive advantage.



In his book Good to Great Jim Collins talks about leadership and not only about getting the right people on the bus but also about getting them in the right seats and getting the wrong people off of the bus. These next questions address Crocs management team.



3. The three founders of Crocs hired Ronald Snyder, A college buddy and an outsider to the shoe industry, as a part time consultant to the company in October of 2003 and by January of 2005 he was their CEO. What was his management style? What strategies did he develop for Crocs that he used in the electronics industry? What was his attitude toward dealing with suppliers and the normal way of doing business in the shoe industry?



4. What were the key moves that Snyder made that led to Crocs success?



Customers are an important part of the supply chain as well as logistics, transportations and distribution.



5. What is Crocs relationship with their customers (both big and small)? Describe how they treated their customers differently than their competitors and what was the customer’s reaction to this?



6. Crocs has been very successful in its first four years. How can they best build on its success? Give some specific strategies or ideas.

Please understand that no one here will do your work for you. If you'll write up what YOU THINK for these questions and repost, someone here will be happy to comment on your thinking.

I can help you with this. When is it due? Is there a way to speak with you or instant message?

Can someone please post the answer for these questions?

1. To answer the first question about Crocs' core competency in having a highly responsive supply chain and its advantage over competitors, you can start by researching how a responsive supply chain benefits a company. Look for information on how it allows for faster response to customer demand, reduces lead times, and improves inventory management. Then, specifically look for information on how Crocs leveraged this competency to gain an advantage over its competitors. This might involve understanding how they implemented a three-phase supply chain development strategy. Look for case studies or articles that discuss Crocs' supply chain strategy and its impact on their success.

2. Moving on to the second question about Crocs' other core competencies and their competitive advantage, start by researching what those other core competencies are. A good starting point would be to look for articles or press releases about Crocs and their unique strengths. Once you identify these core competencies, you can then analyze how they contribute to Crocs' competitive advantage. Look for examples of how these competencies differentiate Crocs from their competitors and enable them to deliver superior value to customers.

3. For the third question regarding Ronald Snyder's management style and strategies for Crocs, it would be helpful to read articles or interviews about Snyder and his role at Crocs. Look for information on his management style, his approach to leadership, and any specific strategies he implemented. Additionally, research how Crocs leveraged strategies from the electronics industry and how Snyder approached dealing with suppliers and the traditional way of doing business in the shoe industry. This may involve looking for case studies, interviews, or even Snyder's own writings to gather insights.

4. To answer the fourth question about the key moves made by Snyder that led to Crocs' success, you can start by researching the company's history and key milestones. Look for information on major strategic decisions or initiatives implemented during Snyder's tenure as CEO. Identify any significant changes in their product offering, market positioning, or operational practices that played a crucial role in their success. Look for news articles, case studies, or interviews with key executives or industry experts for more insights.

5. Moving on to the fifth question about Crocs' relationship with customers, you can start by researching how Crocs treated their customers differently compared to their competitors. Look for information on their customer-centric approach, personalized experiences, or any unique programs or initiatives they implemented to engage with customers. Look for testimonials or reviews from customers to understand their reaction to these practices and how it impacted their perception of Crocs.

6. Finally, to answer the last question about how Crocs can build on its success, you can start by looking at their current market position and growth opportunities. Research the evolving trends in the footwear industry, consumer preferences, and potential new markets. Consider strategies such as diversification, innovation, expansion into new demographics or regions, partnerships, or product development. Look for industry reports, market analysis, and expert opinions to generate specific ideas or strategies that Crocs can consider moving forward.