Objective of Exercise: Use Appendix Q to research organizational culture. Write a 100- to 200- word customer base description and the 300- to 400- word set of customer service standards. Also, write a 500- to 750- word essay in APA format on an organizational culture you admire or would like to be a part of. In this essay you should describe the following:
1. What about the organization's culture appeals to you?
2.. What values do you and the organization share?
3. Which of the seven primary characteristics of organizational culture does the organization embody?
4. Does the organization you identified have a strong or weak culture? Explain.
5. Is this culture ethical, customer-responsive, or spiritual?
We'll be happy to comment on your ideas once you have this written up. Obviously, we don't have "Appendix Q" here, nor does anyone here know what all this entails.
To complete the exercise and write a 500- to 750-word essay on an organizational culture you admire or would like to be a part of, you can follow these steps:
1. Begin by identifying an organization whose culture appeals to you. Consider organizations you have worked for, interacted with, or researched. Appendix Q can provide you with some insights into organizational culture and help you make this decision.
2. Research the organization's culture by gathering information from reliable sources such as the organization's website, news articles, annual reports, or employee testimonials. Look for information about the organization's values, mission statement, employee perspectives, and overall culture.
3. Once you have compiled the necessary information, structure your essay. Start with an introduction paragraph that briefly introduces the organization and states why its culture appeals to you.
4. In the subsequent paragraphs, answer the following questions:
a. What about the organization's culture appeals to you? Provide specific examples of aspects such as the work environment, employee empowerment, innovation, or any other elements that resonate with you.
b. Identify the values that you and the organization share. Discuss how these shared values align with your personal beliefs and goals.
c. Determine which of the seven primary characteristics of organizational culture the organization embodies. These characteristics include attention to detail, outcome-oriented, people-oriented, team-oriented, aggressiveness, stability, and innovation. Provide evidence-based examples to support your conclusion.
d. Assess whether the organization has a strong or weak culture. Explain how the organization's culture is evident in its practices, decision-making processes, and employee behaviors. Consider the organization's ability to adapt to change and maintain a consistent culture.
e. Evaluate whether the identified culture is ethical, customer-responsive, or spiritual. Discuss how the organization's culture fosters ethical behavior, customer satisfaction, and a sense of spirituality or purpose among its employees.
5. Conclude your essay by summarizing your main points and reiterating why you admire or want to be part of the organization's culture.
Remember to adhere to APA format guidelines while writing your essay, including proper citations and references for any sources used. Make sure to proofread your essay to eliminate any grammatical or spelling errors before submitting it.