Can we use what we know about cognitive dissonance to help people improve the way they deal with their problems?

I know what this means, its like making the best out of something you know is a bad situation, but I'm a little confused, please help

http://www.simplypsychology.org/cognitive-dissonance.html

Cognitive dissonance refers to the psychological discomfort we experience when we hold conflicting beliefs, attitudes, or behaviors. It occurs when our thoughts or actions contradict each other. To understand how we can use this concept to help people improve their problem-solving skills, let's break it down into steps:

1. Identify the problem: The first step is to clearly define and identify the problem. This involves recognizing the conflicting thoughts, beliefs, or actions that are causing discomfort or distress.

2. Analyze the dissonance: Next, encourage individuals to reflect on the specific aspects of the problem causing cognitive dissonance. Ask them questions like, "What are the different perspectives or viewpoints involved? Why do they seem contradictory? How do these conflicting beliefs impact your ability to address the problem effectively?"

3. Seek new information: Encourage individuals to gather additional information or seek alternative perspectives to broaden their understanding of the problem. This may involve conducting research, talking to trusted individuals or experts, or seeking out diverse viewpoints.

4. Challenge and reconcile beliefs: Help individuals critically examine their conflicting beliefs and challenge them by asking questions like, "Are there any common underlying values or principles that can bridge the gap between these conflicting beliefs? Can we find a compromise or a middle ground?"

5. Generate potential solutions: Once individuals have developed a deeper understanding and have challenged their beliefs, assist them in brainstorming potential solutions or strategies to address the problem. Encourage them to think creatively and consider a range of options.

6. Evaluate and choose a course of action: Help individuals evaluate the potential solutions and select one that aligns with their values, minimizes cognitive dissonance, and has the highest likelihood of resolving the problem effectively. This may involve weighing the pros and cons, considering potential consequences, and seeking feedback from others.

7. Monitor and adapt: After implementing a chosen solution, it's important to monitor its effectiveness and make adjustments as necessary. Encourage individuals to reflect on the outcomes and learn from the experience to refine their problem-solving skills.

By leveraging an understanding of cognitive dissonance, we can support individuals in addressing their problems by encouraging critical thinking, seeking new perspectives, and developing creative solutions. Remember, the process can vary depending on the specific situation, but these general steps can provide a framework for problem-solving and personal growth.