4. Which one of the following philosophies makes every employee a quality inspector for his or her own work?

A. Six sigma C. Kaizen B. Quality at the source D. TQM
5. According to Maslow’s theory, what happens when a need is satisfied?
A. The need disappears and won’t appear again.
B. Another higher-level need emerges that needs to be satisfied. C. The need will continue to motivate a person but not as strongly. D. The person will become motivated by more money.
6. Of the following types of organizations, which one is eligible for the Malcolm Baldrige National Quality Reward?
A. Federal government organization C. Education organization B. Local government organization D. Foreign organization
7. What type of control is based on direct, personal surveillance?
A. Behavior control C. Preliminary control
B. Output control D. Impersonal control
8. JIT is also called a _______ system because items are produced or ordered only when
they’re needed by the next stage in a production process.
A. demand push C. supply push
B. demand pull D. supply pull
9. A department manager is attempting to motivate employees by moving them from one
job to another. What is this strategy called?
A. Job enlargement C. Job rotation
B. Job enrichment D. Job justification

c

c
b
b
b
b-
a
b
b-
d
a
a-
d
a
c
a
c
a
d
d
I got 85% and you see the key is - meaning its wrong answer 6, 9, 12

1. c

2. c
3. b
4. b
5. b
6. c
7. a
8. b
9. c
10. d
11. a
12. c
13. d
14. a
15. c
16. a
17. c
18. a
19. d
20. d

I got 100%

Do you guys have all 20 question's so I can check my work thank you ?

4. The philosophy that makes every employee a quality inspector for his or her own work is called Quality at the source. To understand this concept, you can start by researching the different philosophies mentioned: Six Sigma, Kaizen, Quality at the source, and TQM. Each of these philosophies has its own approach to quality management. By understanding the principles and practices of each philosophy, you can compare them to determine which one emphasizes making every employee a quality inspector for their own work.

5. According to Maslow's theory, when a need is satisfied, another higher-level need emerges that needs to be satisfied. To learn more about Maslow's theory, you can start by researching Abraham Maslow and his hierarchy of needs. This theory categorizes human needs into a hierarchical structure, with the most basic needs at the bottom and higher-level needs at the top. Understanding the different levels of needs and how they relate to each other will help you answer this question.

6. To find out which type of organization is eligible for the Malcolm Baldrige National Quality Award, you can research the award criteria and eligibility requirements. The Malcolm Baldrige National Quality Award is a prestigious award given to organizations in the United States that demonstrate excellence in various aspects of performance. By understanding the specific criteria and guidelines for eligibility, you can determine which type of organization would be eligible for the award.

7. The type of control that is based on direct, personal surveillance is called behavior control. To understand the different types of control, you can start by researching management control systems. There are various types of control mechanisms used in organizations to monitor and regulate employee behavior and performance. By understanding the characteristics and applications of behavior control, output control, preliminary control, and impersonal control, you can determine which type of control is based on direct, personal surveillance.

8. JIT (Just-in-Time) is also called a demand pull system because items are produced or ordered only when they're needed by the next stage in a production process. To understand JIT and the different production systems, you can start by researching lean manufacturing and JIT principles. Just-in-Time is a production strategy aimed at reducing waste and improving efficiency by synchronizing production with demand. By understanding the concepts and principles of JIT, you can determine why it's called a demand pull system.

9. The strategy of moving employees from one job to another in order to motivate them is called job rotation. To learn more about job rotation and other strategies for motivating employees, you can research different approaches to job design and employee engagement. Job rotation involves periodically moving employees to different roles or responsibilities within an organization. Understanding the benefits and potential drawbacks of job rotation will help you identify the correct strategy in this scenario.