When communicating a message, the best approach for a boss to take would likely be the ____________.
a. state the main idea right away to get it over with.
b. hint at the main idea and let the employees read between the lines.
c. tell employees bad news first and then explain all the reasons why it is so.
d. build up to the main idea and state the reasons before actually giving bad news.
Wasn't sure if it was a bad news message. I think (a) but if the message was bad news then possibly (c)
This is a confusing question. I agree with you that both a and c are right.
Do you think that I should assume the news is bad by the choices given?
When it comes to communicating a message, the best approach for a boss would depend on the circumstances and the nature of the message being conveyed. However, in general, it is considered more effective to use approach (d) - building up to the main idea and stating the reasons before delivering any potentially bad news.
Here's why:
1. Building up to the main idea: Starting with a clear and concise introduction that captures the attention of the employees can help set the stage for the main message. It allows the boss to provide essential background information or context that helps employees understand the message better.
2. Stating the reasons: When delivering potentially bad news or any important message, providing the reasoning behind it is crucial. By explaining the factors, circumstances, or evidence that led to the decision or message, employees are more likely to understand the rationale or necessity behind it. This can help reduce confusion, frustration, or resistance to the message.
3. Delivering bad news later (if applicable): In cases where the message does involve bad news, it is generally better to present it after providing the reasons and building up to it. This approach helps soften the blow by allowing employees to grasp the situation gradually. It also allows for a smoother transition from the explanation to the bad news itself.
It is worth noting that effective communication also depends on considering the individual needs and preferences of the employees. Some may prefer a more direct and straightforward approach (option a), while others may appreciate a more indirect or hinting approach (option b). However, overall, option (d) tends to be a more universally effective approach, as it provides clarity, context, and explanations before delivering any potentially difficult news.