business
posted by slipperymilkshake .
You have been retained to analyze how many checkin agents should be used at a checkin counter for a large hotel. During normal business hours, customers arrive at a rate of about 24 per hour, and it takes about 7 minutes to complete the checkin process. Both the poisson distribution for arrivals and the exponential distribution for service time apply and a FIFO discipline is used. The checkin counter will accommodate as many as five agents.
A:utilization rate?
b.queuelength:
1 agent:
2 agents:
3 agents
4 agents
5 agents
c. waiting time:1 agent:
2 agents:
3 agents:
4 agents:
5 agents:
d. what is your recommendation? Why?
Please show all work
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