which of the following would not be an informative or positive message? summary, procedures manual, transmittal, and direct request
All of them could be an informative or positive message.
To determine which of the following options would not be an informative or positive message, let's define what each option represents:
1. Summary: A summary is a condensed version of important information or details about a topic. It aims to provide the main points in a concise and clear manner.
2. Procedures manual: A procedures manual is a document that outlines the step-by-step instructions for performing various tasks or processes. It typically provides guidance and direction to individuals on how to complete specific tasks.
3. Transmittal: A transmittal is a formal document that accompanies or accompanies the delivery of another document or item. It typically provides information about the contents of the package or the purpose of the communication.
4. Direct request: A direct request refers to a message or communication that directly asks for something or seeks a specific action or response from the recipient.
Based on these definitions, it appears that all the options, summary, procedures manual, transmittal, and direct request, have the potential to be informative or positive messages depending on their content and context. Therefore, none of them can be excluded as not being informative or positive without additional information about the specific content of each message.