Trevor Collins works in the collections department, and he is very successful at writing professional, effective letters to customers whose accounts are overdue. The human resources department asks to use copies of some of his letters in a training course for new employees to show good practices for written documents. These trainees are:

(a) the primary audience
(B) gatekeepers
(c) a watchdog audience
(d) a secondary audience

I picked C for the answer. Would this be right?

I disagree.

https://docs.google.com/viewer?a=v&q=cache:lmsa5GLNGXcJ:www.mgt.ncsu.edu/pdfs/career_resources/Audience%2520Strategy.pdf+watchdog+audience+definition&hl=en&gl=us&pid=bl&srcid=ADGEESiJZdcOyhqdq2hUbvmujblh-fee4RUaJczLhsXEvqXFor7fojuRpq2Wgo3W4hC_X-kvdG9_5jHpTS8rxLxmv4PrB1Z98h5ajypQp3fHGVVGyneEE-iLpc8btAkcOqdDOO4cSlHT&sig=AHIEtbQWkcZnyuAKaOUhuFTDcInXMfQHEw

Is it d ?

No, the correct answer would be (d) a secondary audience.

In this scenario, Trevor Collins' letters are intended for the customers whose accounts are overdue, making them the primary audience. They are the direct recipients of the letters and the ones for whom the letters are primarily written.

The human resources department, on the other hand, wants to use copies of Trevor's letters in a training course for new employees. These trainees are not the direct recipients of the letters, but they are still an important audience as they will be learning from the letters and using them as examples to improve their own writing skills. However, they are not the primary target audience for whom the letters were originally intended.

A watchdog audience refers to groups or individuals who monitor an organization's actions and hold them accountable, which does not apply in this scenario. Gatekeepers, on the other hand, are people who control access to certain information or resources, and they are not mentioned in this context.

To determine the correct answer, you need to understand the different audiences involved and their relationship to the letters being considered for the training course.