Punctuate and capitalize the following sentences appropriately.

1. the psychiatric resident asked the patient why she came to the hospital to which the patient replied i have no idea

ANSWER:

The psychiatric resident asked the patient why she came to the hospital to which the patient replied, "I have no idea."

2. people in the order processing department you must admit process orders promptly.

ANSWER:

People in the order processing department you must admit, process orders promptly.

Not sure if there needs to be a comma after department - for pause.

Thanks
Leslie

#1 - An additional comma is needed.

#2 - Yes, there needs to be a comma after "department," but not for pause! That's not a good reason!
http://grammar.ccc.commnet.edu/grammar/commas.htm
See #4.

There also needs to be a hyphen between "order" and "processing."

The correct punctuation and capitalization for the given sentences are as follows:

1. The psychiatric resident asked the patient why she came to the hospital, to which the patient replied, "I have no idea."

Explanation:
- The sentence starts with a capital letter, as it is the beginning of the sentence.
- The word "psychiatric" should be capitalized as it is a part of the job title.
- A comma is needed before the beginning of the patient's reply for clarity.
- The patient's reply should be enclosed in double quotation marks.
- The sentence ends with a period to indicate the end of the statement.

2. People in the Order Processing Department, you must admit, process orders promptly.

Explanation:
- The sentence starts with a capital letter, as it is the beginning of the sentence.
- "Order Processing Department" should be capitalized as it is a proper noun phrase.
- A comma is needed after "Department" for clarity and a brief pause.
- Another comma is needed after "admit" for an introductory phrase and a pause.
- The sentence does not require any quotation marks or ending punctuation as it is a general statement, not a direct quote or a question.