Doing the final putting it all together. Having trouble when I enter the charges and payment transactions it is not showing the insurance information that the patient has. Any suggestions?
This is not Axia, nor the University of Phoenix, nor do we want to be associated with that "educational" company, we have our reputations to protect. Sorry.
its called homework help for a reason not what university you go to, either way the place you were so intent on bashing is actually a fantastic school and your just mad because you couldn't get in even if you wanted to friggin jerk
@bobpursley, I attend Axia college of the University of Phoenix and do not know what college You attend but with an attitude like yours I'm thankful not to be a part of the same idiots! ~Namaste~
If you're experiencing an issue where the insurance information is not showing up when you enter charges and payment transactions, there are a few possible reasons for this. Here are some suggestions to troubleshoot the problem:
1. Verify the patient's insurance information: Double-check the patient's insurance details in your system. Ensure that the insurance plan is correctly associated with the patient and that all necessary information, such as insurance ID and policy number, is filled in accurately.
2. Check the charge entry process: Make sure that you are correctly associating the charges with the patient's insurance plan. Ensure that the appropriate insurance is selected when entering charges and that any required fields specific to insurance billing are completed.
3. Review payment posting procedures: Ensure that you properly link payments to the corresponding charges and insurance claims. Check for any discrepancies in the payment posting process that could prevent the insurance information from being displayed.
4. Confirm system integration: If you are using separate software or modules for managing charges, payments, and insurance information, ensure that they are properly integrated. Check for any configuration issues or mismatches between different components of your system.
5. Seek technical support: If the problem persists, consider reaching out to your software vendor or technical support team. Provide them with specific details regarding the issue, including the steps you've taken and any error messages received. They should be able to assist you further in resolving the problem.
By following these suggestions and reviewing your processes, you should be able to identify and resolve the issue causing the insurance information not to display properly when entering charges and payment transactions.