You are a technical writer in a large company who is working on a training manual to help new users learn the company's computer system. Employees will use your manual in training seminars taught by your company's trainers. The manual will also serve as an on-the-job reference later. Both of the system analysts who designed the computer system and the trainers will comment on your draft. The trainers would be classified as what kind of audience for your manual
Read widely and carefully. Take good notes. Let us know what you decide. (You can safely skip the first link here!)
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The trainers would be classified as the primary audience for your training manual. They will be using the manual during training seminars to teach new users about the company's computer system. As such, their feedback and insights are invaluable in ensuring the manual is effective in delivering the necessary information and guiding the training sessions.
The trainers' expertise lies in understanding the intricacies of the computer system and its features. Therefore, they can provide valuable input on the technical accuracy and clarity of the content. They can also offer suggestions on the best teaching methods, examples, and exercises to help new users grasp the system effectively.
Consider engaging the trainers early in the manual development process to gather their requirements, preferred teaching approaches, and any specific topics they believe are crucial for new users to understand. Throughout the drafting phase, regularly seek their feedback and incorporate their suggestions. Their experience teaching the system will provide valuable insights into what information should be included, how it should be structured and organized, and if any potential confusions or challenges could be anticipated.
By involving the trainers, you can ensure that the training manual aligns with their instructional objectives and meets the needs of both the trainers and the new users. Additionally, their expertise will enhance the overall quality and clarity of the manual, making it a reliable on-the-job reference for the employees in the future.