Choose a human services client from a particular background· Describe the clients background, including age, gender, racial or ethnic status
· Identify the clients presenting issue
· Create a case scenario for this client
· Write a 1,000- to 1,250-word analysis of how you would interview this client
and include the following:
o Your personal communication style with this client
o How you would establish an effective working relationship with this individual
I am having problems with the second question. Any suggestions? I know I need to build trust and empathy right?
Right. The key to building trust and empathy is to really listen to the client.
Ms. Sue,
I have to have 6 to 8 references for my paper; where might I find redources?
Google the information you need.
How about: building trust
Ms. Sue,
This is what I have so far. Can I get your feedback on it at this point?
Danielle is a 21 year old white female; who is expecting her third child. Danielle is addicted to pain medication and has been in jail several times, due to drug chargers. Danielle’s mother has been the prime care giver for her two small children, since they were born. Danielle’s children are only three years old and 14 months old and are biracial. Danielle comes from a single parent family; where her mother worked many long hours to provide for the family. Danielle’s father has not played a role in her life, since she was ten years old.
Danielle is considering given the unborn child up for adoption and seeks information on her options. Danielle also wants help with her addiction to pain medication and help with becoming a more productive loving parent.
That's a good start. :-)
You'll need to proofread -- chargers, given
Please change some of the Danielle's to she!
Any self-disclosure or boundary issues that may occur.
Can you think of any self- discloser or boundary issues that may occur with this client?
This is what I have now, could you please give me your thoughts thank you.
Danielle is a 21 year old white female; who is expecting her third child. Danielle is addicted to pain medication and has been in jail several times, due to drug chargers. Danielle’s mother has been the prime care giver for her two small children, since they were born. Danielle’s children are only three years old and 14 months old and are biracial. Danielle comes from a single parent family; where her mother worked many long hours to provide for the family. Danielle’s father has not played a role in her life, since she was ten years old.
Danielle is considering given the unborn child up for adoption and seeks information on her options. Danielle also wants help with her addiction to pain medication and help with becoming a more productive loving parent.
I will use the person centered approach to establish communication with Danielle. This style of communication will provide a comfortable non judgmental environment; which will include open communication, genuineness empathy and conditional positive regard toward Danielle. I will also use a non- direct approach. This approach will help Danielle to find her own solutions to her problems. I will encourage Danielle to talk about her experiences and express how she feels. To show empathy and to show that I have listened to everything she has said, I will repeat emotional significant statements back to her.
Yes, building trust and empathy are important aspects of establishing an effective working relationship with any client in human services. In order to address the second question, you can consider the following steps:
1. Begin with a warm and welcoming approach: Start the interview by greeting the client in a friendly and respectful manner. Smile and use appropriate body language to convey openness and genuine interest.
2. Create a safe and comfortable environment: Ensure that the interview setting is comfortable and inviting. Pay attention to factors such as privacy, noise levels, and visual distractions that may impact the client's comfort and ability to open up.
3. Active listening: Demonstrate active listening skills by maintaining eye contact, nodding, and using verbal and non-verbal cues to show you are engaged. Paraphrase and summarize the client's words to show understanding and validate their experiences.
4. Start with open-ended questions: Begin the interview with open-ended questions that invite the client to share their feelings, thoughts, and concerns. This allows the client to speak freely and provides them with a sense of ownership in the conversation.
5. Show empathy and understanding: Empathy is crucial in establishing trust and rapport with clients. Demonstrate empathy by acknowledging their emotions, struggles, and challenges. Validate their experiences and let them know that you understand their perspective.
6. Respect cultural sensitivity: Be aware of the client's cultural background and demonstrate respect and sensitivity towards it. Avoid assumptions and stereotypes, and seek to understand their cultural norms, values, and beliefs to better support them.
7. Use plain language and adapt communication style: Tailor your communication style to meet the client's needs. Use plain language and avoid jargon or technical terms that may confuse or alienate the client. Adjust your pace and tone to align with their preferences.
8. Establish clear goals and expectations: Collaboratively set goals and expectations for the client's involvement in the human services program or process. Clearly articulate the purpose, process, and expected outcomes of the intervention.
9. Maintain confidentiality: Emphasize the importance of confidentiality and assure the client that their personal information will be protected. This helps create a safe, trusting environment where the client feels comfortable sharing sensitive information.
10. Reflect on personal bias: Regularly reflect on your personal biases and assumptions that may impact the therapeutic relationship. Cultivate self-awareness and continuous learning to better understand and support clients from diverse backgrounds.
In your 1,000- to 1,250-word analysis, you can elaborate on each of these steps and discuss how you would apply them in the interview context with the specific client you have described.