communication

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Class, you have probably heard of 'Group think', in which members of a group basically agree with each other, regardless of how they personally feel about an issue. My question to you is, how does this impact healthcare decision making? Is this something that we should be very wary of? For a younger manager, how can they be courageous in the face of pressure to agree with the group, and state their opinions even if they do not go along with what every one else feels?

  • communication -

    It takes a lot of courage to disagree with a seemingly unanimous group. It would help to ease the pressure on the dissenter if s/he would question rather than state the dissent. For example, "What do you think would happen if we did this (different) way?"

    I hope this helps.

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