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Business Communication Studies

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Is instant messaging replacing many instances of e-mail for the same reasons that e-mail replaced many instances of printed memos and letters? Please explain your answer.

  • Business Communication Studies -

    Yes. IMs and text messages are quick, short, and to the point. They also reach the recipient at once.

  • Business Communication Studies -

    Would this be the primary reason it is replacing e-mail? Are there any other reasons that would be included? Thanks!

  • Business Communication Studies -

    IMs take less time to write, send, and read. That saves time for both the sender and recipient.

    As they say in business: "Time is money."

  • Business Communication Studies -

    Thank you for the help!

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