I have a multiple choice question I don't know how to do, please help. I was thinking d).
Structural resources of a frim include
a) customer relationships
b) databases
c) organizational procedures
d) All of the above
e) None of the above
See half-way down in the first paragraph for a definition of structural resources.
http://books.google.com/books?id=G_RlwpxlBVwC&pg=PA20&lpg=PA20&dq=structural+resources+of+a+firm&source=bl&ots=vHS1tLvq9D&sig=fFjaPp2e316Nv9jqNrSmMwftE9g&hl=en&ei=wFBVSrPkBdXFmQeSztS1AQ&sa=X&oi=book_result&ct=result&resnum=9