posted by jay jay .
Please help me get started on this assignment I am so confused.Thanks for your help. Compose a 12- to 15-sentence speech on something. Use introductory, transitional, and concluding elements that allow others to reassemble your speech correctly, with the following exceptions: Do not use the words “introduce/introduction” or “conclude/conclusion.”
Do not use numeric phrasing (first, second…) in more than three sentences
The first thing you need to do is decide on a topic for your speech.
What do you want to speak/write about?
Now, make an outline of the points you want to make about customer service.
I will deal with Customer Service positions in several capacities such as front desk, telephone, person to person ordering or person to person interacting.
Now -- all you have to do is write your speech, following the instructions.