here is another question I need help on. would this be like a mass email? Like if someone said something stupid and you in turn sent it to everyone in the organization?

How is this cc: in a email used strategically in organizations to arm twist or send a "message" to someone?

Yes, it would be a mass e-mail. You could use your "Address Book" if you have one. You could also send a "Blind Copy" so only one individual would know you sent it; that would be if you didn't everyone to know it was a mass e-mail. But, then again, if you want everyone to know who got it, regular e-mail.

Sra

It's a mass email, indeed. It may or may not be considered spam, depending on the content of the email. If your reply pertains to everyone in the list, then you can certainly use REPLY-ALL and it will be sent to everyone in the CC. If you only want to respond to the one who sent it because your response does not concern everyone else in the list, then use REPLY (not REPLY ALL). Many people accidentally send private, confidential info because they hit REPLY ALL rather than replying to the person that sent it.

To understand how CC (Carbon Copy) in email can be used strategically in organizations, let's break down its purpose and potential implications.

1. Carbon Copy (CC): When you CC someone on an email, it means you are including them as a recipient, allowing them to view the email and be aware of its content. The primary recipients (To) can see who is CC'd on the email.

Now, let's address your specific scenarios:

1. Mass Email: If someone said something stupid and you forward it to everyone in the organization, that would indeed be similar to a mass email. By doing this, you are sharing the original email with multiple recipients simultaneously.

2. CC as a Strategy: CC can be used strategically to relay a message or exert influence. Here are two common scenarios:

a. Sending a Message: By CC'ing someone's boss or a higher authority, you can bring attention to an issue, express dissatisfaction, or attempt to get a desired response from the primary recipient. This tactic is used to leverage the influence or authority of the CC'd person to your advantage and make a point more forcefully.

b. Arm Twisting: Similarly, CC'ing a person or people who have a stake in the matter at hand can be a way to exert pressure or remind others that the issue is being monitored by multiple parties. This tactic is often used to ensure accountability, align interests, or influence decision-making.

It's important to note that while the CC function can be useful in specific situations, it should be used judiciously. Overusing CC, employing it as a means of confrontation, or involving unnecessary recipients can lead to communication overload, dilute responsibility, or create counterproductive environments within organizations.

In summary, CC in emails allows for sharing information, involving additional recipients, and strategically influencing communication dynamics. However, it's essential to consider the context, purpose, and potential consequences before using CC as a tool in organizational communication.