the appearance of a document can do all of the following except.

a establish rapport with the audience.

b guide your reader attention.

c substitute for the written text in the document.

d build goodwill.

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my choice is a

To determine which option is the correct answer, let's evaluate each option one by one:

a) Aesthetic appearance can indeed help establish rapport with the audience. When a document is visually appealing and well-designed, it can create a positive impression and engage the reader.

b) The appearance of a document plays a crucial role in guiding the reader's attention. By utilizing headings, bullet points, bold or italicized text, and other formatting techniques, important information can be emphasized and guide the reader through the document.

c) Appearance cannot substitute for the written text in the document. While a visually appealing layout can enhance the overall reading experience and make the content more approachable, it cannot replace the actual written information within the document.

d) The appearance of a document can contribute to building goodwill. If a document is well-organized, well-designed, and visually pleasing, it can leave a positive impression on the reader and enhance their perception of the author or the organization that produced the document.

Based on our evaluation, option c is the correct answer. The appearance of a document cannot substitute for the written text; it can only complement and enhance it.