Discontinuation of major equipment components for a computer network upgrade will
cause a major setback in the installation of the network for a project you are managing.
You must provide information about the delay to your project team members, to upper
management, and to your client (a banking institution).
• Consider how much information and what type of communication (email, memo, or
letter) is appropriate for each party.
• Write a letter to one party, a memo to one party, and an email to one party. Each
communication should be a maximum of 250 words.
Is there any sugestions about i shoould do these?
You need to state the problem clearly and what the results will be (delay). If these are the only directions you were given, then it seems to be up to you to dream up the details. What kind of project, specifically? Etc.
When you have your email/letter/memo written up, please post it and someone here will be happy to comment.
Yes, I can help you with that. Here are some suggestions on how to approach each communication:
1. Letter to the Client (Banking Institution):
- Start by addressing the client respectfully and professionally.
- Explain the situation concisely and clearly, emphasizing the impact on the network installation.
- Provide a detailed explanation of the discontinuation of major equipment components.
- Offer potential solutions or alternatives to mitigate the delay.
- Express your commitment to resolving the issue and minimizing the impact on the project.
- End the letter with a polite closing and your contact information for any follow-up questions.
2. Memo to the Project Team Members:
- Begin by addressing the team members and including their names or titles.
- Clearly state the purpose of the memo and the issue at hand.
- Provide relevant background information on the discontinuation of major equipment components.
- Discuss the potential setbacks or delays that may occur due to this issue.
- Suggest any alternative strategies or workarounds that could help mitigate the impact.
- Request their input, ideas, and cooperation in finding a solution.
- Conclude the memo by thanking the team members for their understanding and contribution.
3. Email to Upper Management:
- Start with a polite greeting and address the relevant managers appropriately.
- Briefly introduce yourself and your role in managing the project.
- Clearly explain the situation, highlighting the significance of the discontinuation of major equipment components.
- Discuss the potential impact on the timeline, budget, and overall project goals.
- Offer potential solutions or alternatives, while seeking their advice or approval.
- Request a meeting or follow-up conversation to discuss the issue in more detail.
- Express your dedication to finding a timely and efficient resolution.
Remember to keep each communication concise yet informative, using a professional tone and suitable formatting in each case.