In order for technical communication to be effective, the writer must evaluate the intended
audience, its characteristics, knowledgebase, expectations, and requirements.
Address the following issues as they relate to the user manual you will create for the
final project:
o Audience recognition
o Terms for different audience levels
o Issues of diversity
o Multiculturalism
o Issues of sexist language
· Explain how these audience characteristics will impact your technical writing process as
well as how you will adapt a technical writing style for your audience.
i ned help finding this info. please
To find information on these topics, you can start by conducting research using reliable sources such as academic journals, books, or reputable websites that focus on technical communication and writing. Here are some steps you can follow:
1. Start with a general search: Begin by searching for keywords related to technical communication, audience recognition, multiculturalism, diversity, sexist language, and technical writing style. You can use search engines like Google Scholar, JSTOR, or other databases accessible through your academic institution's library.
2. Review relevant literature: Look for academic articles, research papers, or books that specifically discuss technical communication and its relationship to audience characteristics. Pay attention to authors who are experts in the field of technical communication or related disciplines such as technical writing, professional communications, or rhetoric.
3. Refer to style guides: Consult style guides such as the "Microsoft Manual of Style for Technical Publications" or the "Chicago Manual of Style" which provide guidelines for technical writing and can offer insights on addressing different audience levels, diversity, multiculturalism, and avoiding sexist language.
4. Consider industry-specific guidelines: If your user manual is targeted towards a specific industry or field, there may be industry-specific guidelines available. These guidelines can provide insights on addressing audience characteristics specific to that field and ensuring effective communication.
5. Explore case studies or examples: Look for case studies or examples of user manuals targeted at similar audiences or in similar industries. Analyze how those manuals address factors such as audience recognition, diversity, and appropriate language usage to adapt your writing style accordingly.
6. Interview potential users: If possible, conduct interviews or surveys with representative members of your intended audience. This will provide valuable insights into their knowledge base, expectations, requirements, and the language they find most accessible and appropriate.
As you gather information, consider how the audience characteristics you have researched will impact your technical writing process. Adapt your writing style by using terminology appropriate for different audience levels, avoiding biased or exclusionary language, and being sensitive to multicultural and diverse perspectives.