Com 135

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Read the following scenario:
As a customer service manager for a local software development company, you want to
create a user manual for one of the software applications your company develops. The
purpose of the manual is to support your customers in purchasing and using the
software.
· Describe the three main steps of the technical writing process and how you would use
these steps to create the manual mentioned in this scenario.
· Explain the objectives of technical writing.
· Explain the purpose and sub-steps of each step and how they relate to the manual.
· submit your 350- to 700-word
Can any one help me get this started

  • Com 135 -

    The primary thing I can suggest here is that you take a look at any of the ... For Dummies books and see how they are written -- their organization, the symbols they use, the choice of words, etc.

    http://www.dummies.com/WileyCDA/
    You might find some ideas in here.

    And here: http://www.google.com/search?q=%22technical+writing%22+process&rls=com.microsoft:en-us:IE-SearchBox&ie=UTF-8&oe=UTF-8&sourceid=ie7&rlz=1I7SUNA

    =)

  • Com 135 -

    I just now need these and I am good to go............. Explain the purpose and sub-steps of each step and how they relate to the manual.

  • Com 135 -

    As a customer service manager for a local software development company, you want to create a user manual for one of the software applications your company develops. The purpose of the manual is to support your customers in purchasing and using the software.
    „h Describe the three main steps of the technical writing process and how you would use these steps to create the manual mentioned in this scenario.
    „h Explain the objectives of technical writing.
    „h Explain the purpose and sub-steps of each step and how they relate to the manual.
    „h Use the instructions in Appendix B to submit your 350- to 700-word paper to WritePointSM and Plagiarism Checker at the Center for Writing Excellence on your student Web site.
    „h Provide a copy of your WritePointSM and Plagiarism Checker results to your instructor when you submit your assignment.
    „h Post your completed assignment as an attachment.
    COM 135 Business Communication for the IT Professional
    Course

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