Does Nike invite comments from visitors to its Web site? If so, how does this affect its attempt to build positive relationships with its customers?
No I don't want you to totally answer the questions. Im in the 8th grade doing a project to show to a high school I am looking forward to be going to. I need the best answer possible it is not even a grade.
The way I fell about this question is no way. The reason I feel this way is that you can hurt their business as well getting on the web making comments to this company its not professional.
To find out if Nike invites comments from visitors on its website, you can follow these steps:
1. Go to the Nike website: Open a web browser and visit www.nike.com.
2. Explore the website: Take some time to browse through the various pages and sections of the Nike website.
3. Look for comment features: Check if there are any specific sections or pages that allow visitors to leave comments or provide feedback. Look for options like "Contact Us," "Customer Support," or "Leave a Review."
4. Contact Nike directly: If you couldn't find any comment features on the website, reach out to Nike's customer support through email, phone, or social media channels to inquire about their comment policy.
Regarding the impact of inviting comments on Nike's attempt to build positive relationships with customers, here's an explanation:
1. Enhancing customer engagement: By inviting comments, Nike gives customers a platform to express their thoughts, opinions, and feedback. It encourages two-way communication and fosters a sense of involvement, making customers feel valued and heard.
2. Building trust and credibility: By actively seeking customer comments, Nike demonstrates transparency and openness to feedback. This helps build trust with customers, as it shows a commitment to continuous improvement and willingness to listen to their needs.
3. Gathering customer insights: Comments from visitors can provide valuable insights into customer preferences, concerns, and expectations. Nike can use this feedback to shape their products, services, and marketing strategies, ensuring they align with customer expectations and preferences.
4. Resolving issues promptly: By inviting comments, Nike can quickly identify and address customer issues or complaints. Promptly acknowledging and resolving problems can turn a negative experience into a positive one, potentially creating loyal customers who appreciate Nike's commitment to customer satisfaction.
5. Enhancing brand image: Positive customer comments can serve as testimonials, enhancing Nike's reputation and brand image. When visitors see that other customers have had positive experiences with Nike, it contributes to building a favorable perception of the brand, potentially leading to increased customer loyalty and advocacy.
It's important to note that the actual impact of inviting comments on Nike's relationship with customers may vary depending on how effectively Nike manages and responds to those comments.
If you've looked at the Nike web site, you should be able to answer these questions.
Certainly, you don't want us (whom you don't know) to answer these questions for you.
The best possible answer is one that you write after studying the Nike web site.
We'll be glad to comment on your answers.