I have to write a business letter persuading the manager to return my money for damaged merchandise. Any ideas or suggestions?
He should because:
1.It's the store policy
2. Wal-Mart does
3. You are a loyal customer
4. You'll never shop there again if he doesn't
5. If he doesn't you'll tell other customers it's a rotten place to shop.
But first try being nice.
Like how poor you are
and can't afford to lose the money.
Say please and thanks....
The site below will give you the form for a basic business letter.
http://owl.english.purdue.edu/handouts/pw/p_basicbusletter.html
This site is a sample request for a refund.
http://www.4hb.com/letters/ltrretgoods.html
To write a persuasive business letter to the manager requesting a refund for damaged merchandise, you can follow these steps:
1. Begin with a polite and formal salutation, addressing the manager by name if possible.
2. Start the letter by stating the purpose of your letter, which is to request a refund for the damaged merchandise you purchased.
3. Provide specific details about the purchase, including the date of purchase, the name of the product, and any relevant purchase information like receipt or order number.
4. Clearly explain the issue with the merchandise, including how it was damaged and why you believe it is the responsibility of the store to refund your money.
5. Present your arguments persuasively by mentioning the store's policy for returning damaged items and supporting evidence from other establishments, such as Wal-Mart, which follow a similar policy.
6. Emphasize your loyalty as a customer and remind the manager of your history of shopping at their store.
7. Express the consequences of not receiving a refund, mentioning that you will no longer shop at the store and you will inform other potential customers about your negative experience.
8. Maintain a polite and respectful tone throughout the letter, ensuring that it remains professional and focused on the issue at hand.
9. Close the letter by requesting a prompt resolution and providing your contact information for further communication.
Before writing your letter, it is helpful to review some sample business letter formats. The Purdue Online Writing Lab offers a guide on how to format a basic business letter at the following link: http://owl.english.purdue.edu/handouts/pw/p_basicbusletter.html.
Additionally, you can find a sample letter requesting a refund for goods at the following link: http://www.4hb.com/letters/ltrretgoods.html. This sample can serve as a reference while drafting your own letter, but make sure to customize it to suit your specific situation and needs.
Remember to proofread your letter for any grammatical or spelling errors before sending it. Good luck with your request for a refund!