working in a pharmacy
when a special begins to lose its impact you should a.transfer the products to theshelves at their normal price b.move the products to another spot c.send the stock back to the manufacture or supplier. d.set up an attractive display using your product knowledge my answer is b
working in a pharmacy
specialized products such as gifts are normally displayed on a.the shelves b.the counter c.the gondola d.in the window my anser is a
working in a pharmacy
mr.shawn is a pharmacy assistant .he is serving a customer,and assumed that he knew what the cutomer wanted.he lost the sale.this case illustrates that mr.shawn a.lost interest in the sale b.failed to determine his customers needs. c.did not hve adequate product knowledge d.us...
working in a pharmacy
the way in which a pharmacy assistant handles a complaint can win or lose a customer for life.the old saying that the customer is always right has caused a great deal of annoyance to pharmacy assistants.they know that the customer is offen wrong.it is necessary,however,for the...
working in a pharmacy
when a customer has a complaint about a product bought from your pharmacy a.refer the matter to yur pharmacist immediatly b.ask the customer to contact the manufacturer c.handle the complaint tactfully yourself d.tell the customer that your pharmacy is not responsible for unsa...
working in a pharmacy
the area of the counter around the cash register should be used to display a.typical pharmacy lines b.gifts c.open sellers d.products to treat the common cold my answer is a
working in a pharmacy
when a sale is lost a.forget it as soon as possible b.it is usually the customers fault c.it is usually the assistants fault d.the loss may have been due to the customer,the assistant,or the product my answer is d
working in a pharmacy
an oder is accompanied by a document called a a.packing slip b.brochure c.statement d.order form my answer is a
working in a pharmacy
would the answer be c
working in a pharmacy
understanding terms used in the pharmacy will enable you to a.impress the pharmacist b.identify your customers real condition c.explain the effects of perscription medicines to your customer d.prescribe a drug to ease your customers condition my answer is d
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