While having breakfast with a friend she tells you that her office recently implemented flex-time hours. It has been a positive change at his work place, and you think that it would be great to have this at your office too. You decide to approach your boss about this possibility. In the context of such a message, the thought that this change might decrease employee productivity would be seen as: 1. an audience benefit, 2. a potential resistance, 3. a refutation, and 4. a concession.

decrease = negative

Which of those choices is a negative (not a positive or a wishy-washy, on-the-fence term)?

Is the answer - (2) a potential resistance?

I agree.

Could this answer be (4) a concession?

No

In the context you mentioned, the thought that the change might decrease employee productivity would be seen as a potential resistance. To understand this, it's important to identify different perspectives that could arise when proposing a new idea or change in the workplace.

1. Audience Benefit: This refers to highlighting the advantages or positive outcomes that the audience (in this case, the boss) might experience as a result of implementing flex-time hours. It focuses on the benefits gained from the change, rather than potential concerns.

2. Potential Resistance: This perspective considers the possible objections or concerns that may arise from the audience. In this case, the concern is about a potential decrease in employee productivity due to the implementation of flex-time hours. It recognizes that the boss might view it as a potential downside or challenge to be addressed.

3. Refutation: This perspective is about providing counterarguments or evidence to disprove the potential resistance. It aims to address the concerns raised and refute them, demonstrating why they may not be valid or pointing out ways to mitigate any negative impacts.

4. Concession: This perspective acknowledges the potential resistance without necessarily refuting or dismissing it outright. It could involve expressing understanding towards the concern, validating its importance, and suggesting ways to minimize the perceived negative impact.

In the given scenario, since you plan to approach your boss about the possibility of implementing flex-time hours, identifying the potential resistance of decreased employee productivity is important. This allows you to effectively communicate your understanding of the concern and propose possible ways to address it, increasing the chances of a successful conversation with your boss.