An important use for telephone conversations at a child care facility is to help

A. parents develop professional skills. B. parents understand program philosophy. C. staff members understand program philosophy. D. staff members understand the reason for the child's day-to-day behavior.

B.

Incorrect

Is it D?

Yes. D. is the answer.

A parent might call and tell you that the child's dog died last night and that the child is upset.

To determine the correct answer, we need to understand the purpose of telephone conversations at a child care facility.

Telephone conversations at a child care facility are primarily used as a form of communication between the facility and parents. It allows them to share important information, discuss any concerns or updates regarding their child, and maintain a level of involvement in their child's care and development.

Given this context, we can eliminate options A, C, and D as they are focused on staff members' needs rather than the purpose of telephone conversations.

Option B, "parents understand program philosophy," is the most relevant option. Telephone conversations can be used to inform and educate parents about the child care facility's program philosophy, which includes its mission, values, and approach to child development. By discussing these principles over the phone, parents can gain a better understanding of the facility's overall philosophy, which can help guide their decision-making and expectations regarding their child's care.

Therefore, the correct answer is B - parents understand program philosophy.