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March 29, 2017

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Denise took a total of 80 calls on her shift at work today. Of those 80 calls, 55% were resolved, 15% escalated to a supervisor, and 10% required that a technician be sent out to the customer's house. What is the total number of calls that Denise resolved on her shift today?

A. 12

B. 20

C. 44

D. 55

  • Math - ,

    55% of 80 = 44

  • Math - ,

    Tyson handled 150 service calls on his shift yesterday. Of those, 20% resulted in a successful up sell of additional services. If Tyson makes a $6 commission on top of his regular salary for each successful up sell that he makes, how much commission did he make yesterday?

  • Math - ,

    150 x .20 = 30
    30 x $6 = $ 180

  • Math - ,

    44

  • Math - ,

    Denise took a total of 80 calls on her shift at work today. Of those 80 calls, 55% were resolved, 15% escalated to a supervisor, and 10% required that a technician be sent out to the customer's house. What is the total number of calls that Denise resolved on her shift today?

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