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Posted by on Saturday, February 2, 2013 at 8:38am.

Sky-High Internet Services Situation: Sky-High Internet Services is a leading Internet service provider in a metropolitan area. The new customer billing system has caused an increase in complaints. Tammy Jones, the office manager, asked you to investigate the situation. After interviewing data entry operators and observing the online data input process, you are fairly certain that most errors occur when data is entered.

  • science - , Saturday, February 2, 2013 at 9:21am

    This an incomplete question

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