Posted by **Jen** on Tuesday, January 22, 2013 at 10:10pm.

for a small regional airline, the number of claims for missing luggage averages 70 per week.

a. what is the probability that on a given day, there are fewer than 3 claims made against the airline?

b. what is the probability that there are more than 3 claims against the airline on a given day?

Could you please explain the formula required to work this out I am having difficulty understanding.

Much appreciated Jen

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