Thursday
November 27, 2014

Homework Help: working in a pharmacy

Posted by susue on Tuesday, January 22, 2013 at 9:32pm.

when a customer has a complaint about a product bought from your pharmacy
a.refer the matter to yur pharmacist immediatly
b.ask the customer to contact the manufacturer
c.handle the complaint tactfully yourself
d.tell the customer that your pharmacy is not responsible for unsafisfactory products
my answer is c

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