Club IT website and interviews with Ruben and the staff to perform an analysis of the Information Technology status of the business. Identify three business problems you see at Club IT in terms of resources, customers, and supply chain.

To identify three business problems at Club IT in terms of resources, customers, and the supply chain, we need to analyze the information available from the Club IT website and the interviews with Ruben and the staff. Here's how we can approach it:

1. Resources:
a. Visit the Club IT website and navigate to the "About Us" or "Our Team" section to gather information about their available resources, such as infrastructure, technology tools, and IT support. Assess the following:
- Is the website up-to-date and user-friendly? Are there any technical issues or outdated features?
- Are there any mentions of recent technology upgrades or investments in IT infrastructure?
- Check if there is a dedicated IT support team or external IT service provider mentioned.
b. Interview Ruben or the relevant staff members to gather more information about the existing resources. Some questions to ask could be:
- Do they face any challenges related to outdated technology or insufficient resources?
- Are there any limitations in terms of hardware, software, or network infrastructure?

2. Customers:
a. Analyze the Club IT website's sections related to customer engagement and interaction, such as the "Events" or "Membership" pages, and assess the following:
- Is the website interactive, enabling customers to easily find information or make inquiries/bookings?
- Are there any customer reviews or feedback sections available? If yes, assess the tone and content of the customer comments.
- Analyze the social media presence of Club IT, if available, to understand customer sentiment and engagement levels.
b. Conduct interviews with Ruben or the staff to gather insights on any customer-related issues. Some questions to ask could be:
- Are there any complaints or recurring challenges raised by customers related to IT systems, online booking, or communication channels?
- Is there a customer relationship management (CRM) system in place? If yes, is it effectively utilized?

3. Supply chain:
a. Study the Club IT website's sections related to their suppliers or vendors, which may be found under the "Partners" or "Suppliers" page. Assess the following:
- Are there any mentions of strategic partnerships or relationships with suppliers?
- Look for any indicators of potential supply chain disruptions or delays, such as outdated information or lack of supplier details.
b. Interview Ruben or the staff to gather more information about the supply chain management. Some questions to ask could be:
- Are there any challenges related to sourcing products, managing vendors, or ensuring timely delivery?
- Is there an inventory management system in place? If yes, how effective is it in tracking stock levels and reducing wastage?

By analyzing the website and conducting interviews with Ruben and the staff, you should be able to identify three business problems at Club IT in terms of resources, customers, and the supply chain.