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October 31, 2014

Homework Help: Communication Skills

Posted by Viola on Friday, November 11, 2011 at 10:47am.

I have this text and i don't understand the question that's below it (English is not my first language... and im not looking for answer its just i'd like to understand the question so i can come up with answer myself)

Charlotte is a 43 year old mother of two, who is attending for a routine appointment. During the course of the consultation Charlotte begins to cry. She explains to you that her husband has been diagnosed with terminal cancer and she is deeply concerned at the effect on her children aged 12 and 10 and the fact that his Life Insurance cover through his employer will terminate at the end of his 12 month period of sickness. This comes up in two weeks’ time, after which she will have no Life Insurance cover. Her husband is expected to die very soon and she tells you that she has been thinking dreadful things relating to the timing of his death and financial support for their family.

What issues are involved in this encounter?

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