Posted by Carol on .
Which of the following would be the BEST strategy to follow in the opening paragraph of a letter to clients announcing expanded hours.
(a) Explain that the results of a recent survey indicatethat a lot of people are unhappy with the current hours.
(b) State what the new hours will be and when they go into effect.
(c) Apologize for still being closed on holidays
(d) Explaing how the expanded hours will affect clients.
Is the answer B