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April 20, 2014

Homework Help: Business English

Posted by Carol on Friday, November 4, 2011 at 4:38pm.

Trevor Collins works in the collections department, and he is very successful at writing professional, effective letters to customers whose accounts are overdue. The human resources department asks to use copies of some of his letters in a training course for new employees to show good practices for written documents. These trainees are:
(a) the primary audience
(B) gatekeepers
(c) a watchdog audience
(d) a secondary audience

I picked C for the answer. Would this be right?

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