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Business English

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When writing informative and positive messages, you should include reader benefits when:

A. the reader's attitude toward the information doesn't matter.

B. you are presenting policies.

C. Stressing benefits may make the reader sound selfish.

D. you are presenting factual information only.

  • Business English - ,

    I'll be glad to discuss your answer with you.

  • Business English - ,

    That's a possible answer, but I prefer B. The purpose of this message is to present policies and get the recipients to accept them.

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