Tuesday
October 21, 2014

Homework Help: Business English

Posted by Diana on Thursday, October 6, 2011 at 4:27pm.

When writing informative and positive messages, you should include reader benefits when:

A. the reader's attitude toward the information doesn't matter.

B. you are presenting policies.

C. Stressing benefits may make the reader sound selfish.

D. you are presenting factual information only.

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