posted by Diana on .
The appearance of a document can do all of the following except:
a. establish rapport with the audience.
b. guide your readers' attention.
c. substitute for the written text in the document.
d. build goodwill
Your guesses aren't helping you. What does your text say?
Ahh -- at last. Yes -- C is correct.
Why did it take you three guesses to find the right answer out of four?