office system are:
a. strategic level system
b. management level system
c. operational level system
d. knowledge level system
please answer i answered letter c and its wrong, i think its letter a????
To determine which option is correct, let's break down the given options and their corresponding levels of the office system:
a. Strategic level system: This type of system focuses on long-term planning and decision-making at the top level of an organization. It involves setting organizational goals and objectives, formulating strategies, and allocating resources. Examples of strategic level systems in an office setting would include executive dashboards, strategic planning software, and business intelligence tools.
b. Management level system: This level of system is responsible for supporting the middle management of an organization. It assists in planning, organizing, and controlling day-to-day operations. Management level systems typically generate reports, track performance metrics, and aid in decision-making. Examples of management level systems in an office setting would include project management software, customer relationship management (CRM) systems, and workflow management tools.
c. Operational level system: This level of system supports the day-to-day activities of an organization. It focuses on handling routine tasks, managing transactions, and ensuring efficiency. Examples of operational level systems in an office setting would include email applications, document management software, and electronic filing systems.
d. Knowledge level system: This level of system is designed to capture, store, and disseminate knowledge within an organization. It assists in knowledge management, collaboration, and learning. Examples of knowledge level systems in an office setting would include knowledge bases, intranets, and virtual collaboration tools.
Based on the descriptions above, it seems that the most suitable option for an office system would be (c) operational level system. This level of system is responsible for managing day-to-day activities and ensuring operational efficiency within an office.
Therefore, the correct answer is (c) operational level system.