A letter can: (Points: 5)

influence what a person thinks about an organization.
strengthen positive tone with the use of "we."
help you build on an exaggerated attitude.
help your customer overcome your bragging attitude.

is A correct any other opinions please?

Of course, A is correct.

The other choices are ridiculous!

thank you so much

Yes, option A is correct. A well-written letter can indeed influence what a person thinks about an organization. It can convey professionalism, credibility, and the values of the organization, ultimately shaping the reader's perception.

As for the other options mentioned:

- Option B states that a letter can strengthen a positive tone with the use of "we." While this may be true, it is not necessarily exclusive to letters and can be achieved through other means of communication as well, such as emails or conversations.

- Option C suggests that a letter can help you build on an exaggerated attitude. However, it is generally advisable to avoid exaggeration and maintain a balanced and honest tone in written communication.

- Option D states that a letter can help your customer overcome your bragging attitude. While a well-crafted letter can address customer concerns, it is important to strike a balance between showcasing the organization's achievements and offering value to the customer without coming across as boastful.

In summary, option A is correct, and the other options may have some validity but should be approached with caution in order to maintain effective and professional communication.