A letter can: (Points: 5)
influence what a person thinks about an organization.
strengthen positive tone with the use of "we."
help you build on an exaggerated attitude.
help your customer overcome your bragging attitude.
is A correct any other opinions please?
business communication - Ms. Sue, Tuesday, June 21, 2011 at 10:23pm
Of course, A is correct.
The other choices are ridiculous!
business communication - lisa, Tuesday, June 21, 2011 at 11:20pm