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Posted by on Saturday, May 7, 2011 at 5:43pm.

Fernando, a manager in a retail store, is changing the work schedule of his long-term employees for the holiday season. He is using the same basic schedule as he did last year. Fernando should expect that his employees will be:

I think the answer is D but I am not too sure.

The choices are
A) terribly upset and quit
B) terribly upset but not quit
C) moderately upset
D) hardly upset, or not upset at all

The reason I am thinking D is because its the same schedule from last year

  • Principals of Management - , Saturday, May 7, 2011 at 5:50pm

    I agree with you.

  • Principals of Management - , Saturday, May 7, 2011 at 5:54pm

    Thank you Ms. Sue

  • Principals of Management - , Saturday, May 7, 2011 at 5:59pm

    You're welcome, Melissa.

  • Principals of Management - , Saturday, May 7, 2011 at 7:09pm

    Hmmmm. How many employees in Retail are employed for that long? Turnover is high.

    And secondly, were they terribly upset last year? Management is more complicated than canned activities.

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